In two weeks I will be speaking at ASAE & The Center’s annual Springtime conference. My session, which will run twice during the morning educational sessions, is titled “Better Conflict Conversations.” I only have 75 ...
I was working with a client last week that was immersed in a relatively difficult “who’s in charge” conversation. At one point in the conversation, one of the participants said (I’m paraphrasing here):I’ve noticed that w ...
The spring issue of the Journal of Association Leadership is out, and it contains an article that summarizes ASAE & The Center’s Seven Measures of Success research report. I skimmed the article (having already read t ...
The cover story of Associations Now this month has a psychological bent to it: it’s about confronting your past in order to create a better future. The author, psychiatrist Keith Ablow, argues this is true for both indiv ...
A Fast Company reporter was interviewing the CEO of JetBlue airways for a story about how the airline will recover from the bad press it received earlier this year as it stranded passengers for days during an ice storm. ...
Allow me to predict the future: You will either send or receive an email today. Okay, that wasn’t a stretch, but given how universal and voluminous email is in our world today, it seems odd that very few of us have been ...
Allow me to predict the future: You will either send or receive an email today. Okay, that wasn’t a stretch, but given how universal and voluminous email is in our world today, it seems odd that very few of us have been ...
In case you haven’t already heard, a number of people in the “blogoclump” (association-related bloggers) are creating an “unconference” on social media in associations. The unconference will be: Free of charge! Held on T ...
Here’s some more from Sutton’s book about assholes, that also ties into the post before that about the “next level.” Sutton has a section about “how to stop your inner jerk from getting out.” In it, he points to a proble ...
Thanks to Greg Melia for his excellent comments on my post about Good and Bad conflict. I continue to see people writing about it this way, and I’m beginning to think I need to start writing something about this (oh no! ...
