I was happy to see a letter to the editor in this month’s Harvard Business Review that challenged the “Great Intimidator” article that I wrote about last month. Walter Carleton gave voice to my frustration with the artic ...
For those of you that will be attending the ASAE & The Center annual meeting in Boston this August, I'll be doing a session about conflict. I've done a lot of sessions for ASAE & The Center, but this is the first ...
For those of you that will be attending the ASAE & The Center annual meeting in Boston this August, I'll be doing a session about conflict. I've done a lot of sessions for ASAE & The Center, but this is the first ...
Trust gets mentioned a lot in organizations. I agree it is a terribly important thing, but it is often put up too high on a pedestal. You hear things like:It’s important that we trust each other here.I want you to know t ...
In facilitating difficult conversations around conflict in organizations, I hear one consistent request from the participants:People shouldn’t take things personally.If “they” would stop taking things so personally, we c ...
Guy Kawasaki has a great reflection on his first 100 days as a blogger. As usual, he puts it in a top 10 list format. Number five was my favorite:5. An expert who blogs is more interesting than a blogger who experts. ...
The April Fast Company has a nice short piece that talks about medical teams receiving “crew resource management” training based on safety lesions from the aviation industry. It’s about how to perform under pressure as a ...
The April issue of Business 2.0 has a great article on the “best kept secrets of the worlds’ best companies. There are some fabulous ideas in there. Here are some of my favorites (plus I posted one on the Association Ren ...
The April issue of Business 2.0 has a great article on the “best kept secrets of the worlds’ best companies. There are some fabulous ideas in there. Here are some of my favorites (plus I posted one on the Association Ren ...
I've been reminded recently in my work of an important truism that people tend to forget at exactly the wrong time. I'll start with the truism:People engage in behavior that makes sense to them.This may seem obvious, but ...
