For those of you that will be attending the ASAE & The Center annual meeting in Boston this August, I'll be doing a session about conflict. I've done a lot of sessions for ASAE & The Center, but this is the first ...
Trust gets mentioned a lot in organizations. I agree it is a terribly important thing, but it is often put up too high on a pedestal. You hear things like:It’s important that we trust each other here.I want you to know t ...
In facilitating difficult conversations around conflict in organizations, I hear one consistent request from the participants:People shouldn’t take things personally.If “they” would stop taking things so personally, we c ...
Here’s a tidbit from the Winter 06 issue of the Journal of Association Leadership. There’s an article on “Living Strategy,” an interesting alternative to strategic planning that the American Society for Quality has used. ...
I met with a potential client today whose staff is experiencing frustration that has developed, in part, because of some fairly radical changes they have been going through operationally and culturally over the last year ...
Normally when I talk about a book on this blog, I actually read the book first, but I want to make an exception in this case. A friend of mine from my international conflict resolution days recently had a book published ...
One of my clients told me today that she now sees when things are going badly, and knows when to ask for help. What a gift for a leader! Seeing that there is a problem and unilaterally changing perspective or behavior is ...
One of my clients told me today that she now sees when things are going badly, and knows when to ask for help. What a gift for a leader! Seeing that there is a problem and unilaterally changing perspective or behavior is ...
