Perception versus Reality
Here is some more from that Sloan article that talks about good conflict and bad conflict. Although I don’t think their distinction between “task” and “relationship” conflict was clear enough, that wasn’t the main point ...
Category: Conflict
Good Conflict and Bad Conflict
I am seeing more and more about conflict in the mainstream business press, which is a good thing. Specifically, a popular dichotomy is emerging: there is good conflict and bad conflict. The “good” conflict is typically v ...
Trust and Guarantees
I’ve been working with a group where the level of trust is very low. During a session with this group, the leader of the group asked everyone else if they were willing to work with him. One person responded with, in effe ...
Forced Collaboration
Larry Bossidy has the cover story in HBR this month about what leaders expect of you and what you should expect of leaders. Bossidy wrote the book, Execution, with Ram Charan. He is a former exec, and his style is very s ...
Respectfully Contentious
In Washington Smart CEO this month there is a brief article that gives an example of a company that is implementing a bit of what I was talking about in my Great Ideas presentation at Marco Island in January. There I was ...
Giving and Receiving Feedback
I’ve got a client right now that has experienced an extremely deep conflict. The conflict started in earnest nearly a year ago, but I’m just now getting called in. In talking to one of the participants, he lamented that ...
Leadership Lessons from the Dog Whisperer
Those who know me recognize that I don’t particularly watch TV. But I do flip through the stations occasionally, and the other day I came across the “Dog Whisperer” show on the National Geographic Channel. This chronicle ...
Confronting People and "Ground Rules"
Lisa Junker already made reference to the interview with psychologist Howard Gardner in this month’s Harvard Business Review. She focused on his comments about “anti-mentors,” the people who teach you about leadership by ...
Confronting People and “Ground Rules”
Lisa Junker already made reference to the interview with psychologist Howard Gardner in this month’s Harvard Business Review. She focused on his comments about “anti-mentors,” the people who teach you about leadership by ...
The Power of Language
I’ve been thinking a lot about the power of language lately. There was an interesting discussion on ASAE & The Center’s Executive Management listserve not too long ago about changing the name of a Board of Directors ...