Sales v. Marketing
HBR’s summer issue is about sales—not really the focus of my work. But there was a good one about stopping the “war” between the sales and marketing departments. I like this one, because even if your organization doesn’t ...
Category: Culture
The Only Acceptable Way
There’s another story in Fast Company this month about two leaders who did a massive turnaround at an advertising company. One of the leaders was shocked to find that the rising stars in the organization not only didn’t ...
Speaking the Truth to Management
Guy Kawasaki pointed to this unbelievably good post from a woman named Pamela Slim who delivers a harsh but important message to senior management in organizations. I love her clarity, her honesty, and the content of the ...
Trust as Foundation
Trust gets mentioned a lot in organizations. I agree it is a terribly important thing, but it is often put up too high on a pedestal. You hear things like:It’s important that we trust each other here.I want you to know t ...
Great Idea
Just got back from the Great Ideas conference in San Diego. It was great fun, as always. Handing out copies of our "We've Always Done it That Way" prototype was fun, and I was pleased with the reaction we were ...
Culture in the Mainstream?
There is a story on the front page of the business section of the Washington Post today about the new CEO of Fannie Mae. The subhead states, “CEO Daniel H. Mudd Must Fix Problems With Accounting and Culture.” Wow! Organi ...