The "problem" person. The "bad apple." I hear this all the time in organizations. "What do we do about that one person who is causing trouble for everyone else? The response is typically one of t ...

There’s an article in the last issue of Association Management about curing “change-o-phobia.” I’ve seen lots of articles like this, all hailing from the land of “change management.” They all have decent things to say, l ...

I’ve seen a lot of listserve traffic about what kind of bonus or incentive program to give employees. Some of these organizations are nonprofit with fewer than thirty employees, and they typically don’t have too much mon ...