From Complaining to Commitment
A few weeks ago I wrote about the "discourse of complaining." While I am no fan of whining, I like that phrase because it reminds us that complaints actually are serious things--it is a way to identify the th ...
A few weeks ago I wrote about the "discourse of complaining." While I am no fan of whining, I like that phrase because it reminds us that complaints actually are serious things--it is a way to identify the th ...
In my consulting work, I work with clients to solve problems. That, of course, means we have to clearly identify the problems, which, in turn, means I am guaranteed to spend time with people who are complaining. It see ...