Digital is a mindset. We'll be exploring that more in our upcoming book, but I was flipping through Altimeter's 2014 "State of Digital Transformation" report, and in the companies they surveyed (88% of whom reported b ...
You wouldn't think of designing a piece of software these days without considering the user experience. There is now a whole cadre of "user experience professionals" (with their own association, of course) who help to en ...
If you want real change, then start with culture. Let me run some if/then suppositions by you: If you want to change your business model, then you need to change your culture. If you want to build an online co ...
Yesterday I talked about becoming flatter as an organization in order to increase learning and agility. Today's lesson (also from Sloan Management Review) is about speed. The two are related, of course. One of the reason ...
I'm always happy to see research that supports what we wrote about in Humanize. The lastest comes from an article in MIT's Sloan Management Review about success Nestle had with a social media campaign. Two researchers in ...
