Okay, not ALL benchmark data are useless, but they are when it comes to culture and employee engagement. In our recent book on engagement, we have a whole chapter dedicated to gathering the right data, and we make the ca ...
This week I released a new online training program in conflict resolution, and one of the lessons in the course talks about “valuing stories over truth.” People are sometimes surprised by that notion. After all, in this ...
With all the talk of "big data," I'm always amazed at the opportunities we squander to work with small data. I was working with a client recently that has a really strong culture. They've been working very hard at it ...
Elizabeth Engel from Spark Consulting LLC has a great new white paper out on applying the Lean Startup methodology in the association environment. I only discovered Lean Startup when I heard Eric Ries (author of the book ...
For obvious reasons, we care a lot about "results" in the business context. Like all good things, however, results has a bit of a shadow side. By focusing so much on the results, we often will seek to get (or at least tr ...
I'm reading The Lean Startup, by Eric Ries, and I can't believe I haven't read it until now. It's the best business book I've read in a long time. I promise a full review once I'm done, but I couldn't wait to point out o ...
Yesterday I talked about becoming flatter as an organization in order to increase learning and agility. Today's lesson (also from Sloan Management Review) is about speed. The two are related, of course. One of the reason ...
I'm always happy to see research that supports what we wrote about in Humanize. The lastest comes from an article in MIT's Sloan Management Review about success Nestle had with a social media campaign. Two researchers in ...
Here's a sneak peek at some of the research we've been doing with the Millennial generation. We asked a group of millennials to describe their biggest challenges working with senior management in their organizations, and ...
By now, I assume you've heard of Google's fabled 20% time. They've changed it recently, but the original idea was simple: give every engineer at Google 20% of their time to work on something THEY thougth would be both in ...
