Setting Ourselves Up for Failure
A lot of what we do in the work world (and at home for that matter) is attempt to get people to say "yes" to us. We need agreement or approval from other people before we can do what we want or need to do. That ...
Is Your Organization Human Enough For Social Media?
Today's post isn't actually here. It's over on the SocialFish blog, where I wrote a guest post. Check it out. ...
Been There, Done That
For the first seven years of my consulting career, I did tons of consulting projects with CEOs and senior managers, even though I had never actually been a CEO or senior manager. Eighteen months ago I joined forces with ...
Don't Be A Tool
At ASAE & The Center's Social Media Workshop, one of the participants asked a question that got a bit under my skin: how do we migrate our members out of the listserve and into these new tools? I responded in the ...
Don’t Be A Tool
At ASAE & The Center's Social Media Workshop, one of the participants asked a question that got a bit under my skin: how do we migrate our members out of the listserve and into these new tools? I responded in the ...
Simple but Not Easy
Thank you, Maddie Grant, for posting a thoughtful response to my "Clarity is Hard Work" post. Everyone please go read it if you haven't already. As expected, her focus is on how to "just get crackin.&q ...
Soft Skills are Hard
Several people tweeted this week about a study that "surprisingly" showed that so-called "soft" skills like managing relationships and creating an environment of trust are important and valuable in th ...
The Hard Work of Clarity
Last Friday I had the extreme pleasure to present a session with Lindy Dreyer and Maddie Grant of SocialFish at ASAE’s first ever Social Media Workshop. The title of our session is "What Social Media Means for the W ...
Trust, Advertising, and Search
Here's a quick follow-up piece to last week's interesting conversation about trust (and if you haven't read the comments on that post, check them out). Scott Brinker, a marketing guy, did a small survey about people's at ...
Starting with Trust
I have yet to come across anyone who argues that trust is a bad thing. There are certainly times where we don't trust people, and we wouldn't just blindly trust them because we think trust is generically a good ...