Shawn Lea wrote an interesting post over on the Acronym blog about the fact that managers overwhelmingly rate themselves as good managers, but their employees…not so much (92% versus 67%). One of the studies she quoted s ...
Shawn Lea wrote an interesting post over on the Acronym blog about the fact that managers overwhelmingly rate themselves as good managers, but their employees…not so much (92% versus 67%). One of the studies she quoted s ...
Check out this neat post on Signals v Noise about conflict being good for business. I like that they emphasize that you have to be careful about how you start the conflict:If you decide to stir the pot, be sure to do it ...
I'm putting up my top five posts from our We Have Always Done It That Way book. You can see number five here, and number four has to do with conflict and email. I am planning on expanding on this post, by the way, and wr ...
I thought this post on the FCNow blog was interesting, and it touched on a pet peeve of mine: what they call the "non-apology apology." In extreme, it looks like this: I apologize if anything I might have said ...
I thought this post on the FCNow blog was interesting, and it touched on a pet peeve of mine: what they call the "non-apology apology." In extreme, it looks like this: I apologize if anything I might have said ...
Great article in HBR this month about trust. Trust is a huge issue for me, and I see it all the time in organizations. It was “half” of an article I co-wrote for the Journal of Association Leadership a couple of years ag ...
Guy Kawasaki has another gem on his blog. This one is about why smart companies do dumb things. First, let me just highlight the importance of the topic. We like being smart. We spend a lot of time getting smart and prov ...
I am very excited about the positive reactions we have been getting from people who have read our new book. Jesse Wilkins posted a review of the book on his blog, and then was kind enough to post the review on the Lulu s ...
There is an interesting article in Associations Now this month. It is particularly interesting to me because there is a lot in it that I strongly agree with, and other points that I pretty strongly disagree with. I rarel ...
