Social Media and Trust
Please check out the article in this month’s Forum magazine by my good friend, Jeff De Cagna, about social media strategy (and thanks, Jeff, for plugging our book in the article!). I particularly like what he had to say ...
Monthly Archives: November 2006
More on Voice and Trust
Just a little more about yesterday’s post about voice and trust. I did a training for a small group of Fellows at a Federal agency last week. They made reference to the fact that at a large and important meeting recently ...
Voice, Trust, and Control
In Jeffrey Pfeffer’s column in Business 2.0 this month is he cites a famous article by Albert Hirschman called “Exit, Voice, and Loyalty.” Hirschman argues that when people are dissatisfied, they have a choice: complain ...
Safety and Threats
I like the article in HBR about “ambiguous threats” this month. I wrote about it on the Association Renewal blog in relation to the dangers of “data-driven” cultures. But I wanted to talk about it here in the way it talk ...
Always Done It That Way Top 5: The #1 Post!
Okay, here is my favorite post from the We Have Always Done It That Way book. This one came directly out of several different client projects I had going on at the same time. They were making slower progress than I thoug ...
Internal Stories
My friend Ira Koretsky talks a lot about stories. He’s actually one of several people I know that understand the power of storytelling. There is something about us as human beings that has us gravitate towards stories. T ...
Capitalizing on Diversity
Associations Now has a good article on Brainstorming. The term is very well-known now, but I find in organizations we rarely do it the way it was intended. As the article states, the purpose of brainstorming is to genera ...
Action Learning
The FCNow blog pointed me to a resource on the Fast Company site that is about action learning. According to a survey of Chief Learning Officers in corporations, the three learning methods they are stressing right now (i ...
Keynote at KCSAE
Thanks to the Kansas City Society of Association Executives for inviting me to do a keynote speech at their annual meeting on Wedensday. I did the morning general session on “Overcoming Your Association’s Fear of Conflic ...