Time Is Running Out
***UPDATE*** We met our $250,000 goal!!! Can you believe that?! 90 riders and we raised $250,000. But that doesn't mean you're off the hook. Please give! I leave Wednesday afternoon for Ride Allegheny, so you are just ...
Monthly Archives: September 2013
Book Review: Delivering Happiness
Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh Business Plus, 2010 The online retailer Zappos is arguably the premiere poster-child for company culture in today's business world. Zap ...
Want a Cohesive Team? Focus on Individuals
We all want cohesive teams, and to get them, I hear a lot about shared vision. The leader is responsible for providing a clear vision for the team, and once everyone is on board with this singular vision, the team perfor ...
Courage Starts from a Humble Place (Friday Quote)
Chapter 9 in Humanize is about organizations being courageous. At the beginning of the chapter, we talk about the idea of courage, and how it is over-romanticized in our culture. Courage is what we see from heroes in the ...
I Don’t Want You to Humanize Your Brand
Peter Kim wrote a great post titled, “Can Brands Be Human?” It was a refreshing perspective (amidst the 1,001 posts out there with x number of tips for humanizing your brand), pointing out that sometimes when brands act ...
Who Do You Know That Would Benefit from Humanize?
Humanize is now available as an audio book on audible.com, and we've got five copies to give away! But instead of just giving 5 copies to the first five commenters, I thought I'd make it a bit more interesting. I want to ...
What is Social Business? (Friday Quote)
For this edition of the Friday quote, I'm pointing you to an excellent blog post by Danny Brown, in which he suggests that we think a bit more about the new term, "social business." He argues that the popular definitions ...
The Key to Customer-Centric is Being Open (Friday Quote)
"Customer-centric" is a full-on buzzword these days, but it is in obvious extension of the big-picture social media trend we've been watching for several years now, where power is shifting away from the company and towar ...
The Point of Google’s 20% Time is Not Time Management
I've read a few articles and blog posts about the death of Google's famous 20% time. If you've heard me speak on Humanize in the last year or two, you'll remember me citing Google's now (apparently) defunct policy as an ...
Brand is a Lagging Indicator of Culture
I am currently writing an e-book about culture, and as you might have predicted, it will include some discussion of Zappos. Zappos is the poster child for a powerful culture that drives results (I highly recommend Delive ...