I am writing an article about re-thinking new employee orientation, and I came across something interesting at Zappos. I think everyone knows that Zappos and CEO Tony Hsieh (pronounced "shay" I am told) are frequently he ...
From Ben Horowitz: Perhaps the CEO’s most important operational responsibility is designing and implementing the communication architecture for her company. The architecture might include the organizational design, meeti ...
I'm making my way through McKinsey's study about adoption of social technologies in the workplace. The study suggests we can find a 20% increase in proeductivity if we adopt these technologies (particularly in large orga ...
Do you read this blog (generally) in an RSS reader (like Google Reader, for instance)? If you do, then I need you to make sure you have the correct feed. Apparently Feedburner is going away. I've been using Feedburner fo ...
A couple of times over the last few months, people have asked me whether we tackle the topic of education in Humanize. We don't, specifically, but I get where the question is coming from. We argue in Humanize that shifti ...
I am a fan of Netflix. I even stood by them when they tried to spin off the DVD business and pissed everybody off (okay, they didn't communciate well on that one, but I still like the strategic move). But now I love the ...
I received this question via Twitter last night: It's a good question. Decentralization certainly sounds like a structural issue, and that is a part of it. But I put more of it into culture. In Humanize, decentralizat ...
I'm reading a great book right now: Beyond Performance, by Scott Keller and Colin Price. They are McKinsey consultants and have done tons of survey research with their clients to try uncover some new ways of thinking abo ...
I did a session at the ASAE annual meeting last week. I co-presented a "Conversations that Matter" session along with Robert Barnes of Fitness Australia. Robert is an association executive who is actually implementing th ...
Last week I did a keynote address for the summer conference of Goodwill Industries, and in my presentations these days, fairly early on I suggest that we have a significant problem in our organizations today: Management ...
