An Answer Is No Solution
Lesson of the week: we are way too focused on answers. I wrote about this years ago (I think that is my only post that includes a Rilke quote; worth reading...). It's deeply ingrained, going back to grade school for mos ...
Preparing for an Entirely New Economy
This article by Steve Denning on Forbes.com really hit me. Much of it cites Joe Stiglitz, a Nobel Prize winning economist who has an article in Vanity Fair that argues our current economic downturn isn't just a cyclical ...
Book Review: Social Gravity
Joe Gerstandt and Jason Lauritsen are two of my favorite people. They are consultants and speakers (like me), and they work around issues of diversity, HR, organization development (also like me). But that's not why I li ...
Making Your Business More Agile
I spoke this week at Avectra's User and Developer Conference (AUDC). It was awesome conference. I can't even put my finger on it entirely, but the energy and learning and interactions all seemed...accelerated somehow. We ...
Tell Your People
When I first started in consulting, I was on a big project with the U.S. Fish and Wildlife Service. It was an extensive assessment of "organizational issues" broadly speaking. I did a LOT of interviews and focus groups. ...
The REAL point of Measurement
Mark Shaefer has a nice post about a recent "social media measurement smackdown" he participated in during a social media conference. He was pushing back against a prevailing notion that you can't measure social media. H ...
Ignoring the Impossible
In December, the cover of Harvard Business Review invited readers in to Gary Hamel's feature article with the headline "Inside the World's Most Creatively Managed Company." This was an interesting headline, given that th ...
The Strength of Weak Ties
Check out this great interview with Andrew McAfee of MIT's Center for Digital Business on how to talk to CEOs about social media. He's got some great tips (like why you shouldn't use the word "social"...interesting), but ...
Humanize "Must Reads" on Pinterest
Have you heard the buzz about Pinterest yet? It's one of those new social sites that will either be the next big thing or something nobody remembers in six months. But it is a nice interface, and it turns out to be a gre ...
Start by Looking Inside
Edelman's Annual "Trust Barometer" report is out. Maddie broke the news on SocialFishing, pointing out that trust in CEOs dropped precipitously (50% last year; 38% this year), where trust in the "regular employee" was up ...