This is probably one of the biggest fears among leaders when it comes to culture change: what if we start making the change, and then the effort just fizzles out? After all, culture is something that is easy to ignore, s ...
When we give our consulting clients an overview of what should be included in their “Culture Playbook,” we offer up six possible sections of the playbook: Rituals and artifacts Stewardship Talent/HR Process ...
At the end of one of the phases of our culture consulting, we help clients create a “Culture Playbook.” It’s basically a list of things they will do inside their organization to either change or protect specific aspects ...
I’m working with several clients right now on the “Playbook” stage of our culture consulting work. This is the part where the rubber meets the road—where they have to develop a list of things they are going to propose to ...
Awesome cultures seem to be the exception, not the rule. That means most of us are on the outside, looking in—wishing that we had an awesome culture like Zappos, Netflix, or the organization next door that keeps making t ...
I always enjoyed the film Parenthood, from the late 1980s. Steve Martin played a guy who struggled with being the perfect parent (which is, of course, impossible). But there was a scene where Jason Robards, who played Ma ...
I’ve noticed an interesting pattern in some of the Workplace Genome data of some of my consulting clients lately: Middle managers experience culture as less futurist than BOTH the people above them in the hierarchy, a ...
I was talking the other day to a leader in an organization whose culture was fairly traditionally “hierarchical.” There was a clear hierarchy there, and people had it on their radar that you shouldn’t do things or say th ...
I’m not in the digital transformation business, though I know many consultants and client organizations who are in the middle of it. And Maddie, of course, is a digital strategist, so I’ve got an inside track to someone ...
People tell me all the time that culture change is hard. And while it may be hard work, I will tell you right now—it’s not as hard as you think. When we do our culture consulting, we help clients come up with a clear set ...
