All groups have norms--expectations about how the group does things. For formalized teams or Boards or Committees, once the group has been in existence for a while, the group norms become unspoken. Everyone knows them or ...
You may not want to hear about this, but it is an absolute fact that sometimes you will trust people, and they will let you down. It has to happen. If it didn't happen, then trust would not really be an issue. As I heard ...
I spoke about both conflict and culture this week, and at the conflict session a participant asked for advice in dealing with a Board leader who was being somewhat "hard charging" on a conference call. He started by sayi ...
At the recent ASAE Annual Meeting, I had the pleasure of presenting with Sandra Giarde and Mark Alcorn on the subject of dealing with "turbo bullies" on your Board of Directors. Sandra is a CEO and Mark is legal counsel, ...
As I mentioned in last week's post, Maddie and I spoke last week to some very different audiences--one made up of technology folks from some very large, global companies, and the other made up of mostly association execu ...
I'm delivering a webinar for a client tomorrow on conflict resolution, and the title above is the first of my six tips that I will be delivering. This tip wasn't in the session originally, but I added it, realizing that ...
Elizabeth Engel, Leslie White, and I put out a White Paper last week on risk, strategy, and implementation. Although not in the title of the white paper, conflict is a big piece of what we write about. We need to make su ...
Does everyone in your organization understand risk in a similar way? Have you even talked about it? When you choose a strategy, have you considered the risks (and that includes the risk of foregoing opportunities, as wel ...
A couple of years ago I wrote a post about "moving toward the conflict." It's an important conflict resolution tip that I talk about in my sessions on conflict. It's almost always easier to deal with conflict when it is ...
We're heading into the end of the year, which is a good time to show some appreciation to staff for all their hard work. So instead of that annual chuck on the shoulder and Starbucks gift card, why not actually invest in ...
