Recognizing Respect
I noticed in my Google Analytics the other day that one of the most popular keywords for finding my blog is the phrase "what does respect look like." I did a brief post on that in October 2007, pointing out tha ...
Category: Conflict
The Power of Frustration
If you're at all interested in associations and social media, you likely have already heard about the "Power of A" campaign that ASAE & The Center has started--most notably the rather critical reaction ...
Why Settle for Maybe?
Caron Mason has a nice reflective post on her blog about whether to make changes (in a new job) or just go with the flow for a while to better understand the system. When you're new to a job, the "we have always ...
The Work of Forgiveness
I think forgiveness and reconciliation is absolutely the hardest part of conflict resolution. Back when I did work in the international conflict resolution field, I saw this first hand. We could help parties negotiate be ...
Change them or change you?
I know I've written about this before, but it bears repeating:The only thing you control is your own behavior.Period. Of course you can have conversations with others about their behavior. I am a big fan of giving pe ...
Three Approaches to Conflict Conversations
I had a particularly difficult facilitation a few weeks ago with a group that was so mired in conflict, I don't think they will ever get out. Really. I think the two sides will continue to fight against each other until ...
Conflict Is Inevitable and Good
As I mentioned in the last post, Jim Stroup did a series of posts last week about conflict and leadership. It was based on his review of the work of Mary Parker Follett. I love to see the topic covered, of course, and I ...
Open Conflict Among Senior Staff
Lisa Junker wrote a nice case study in the July issue of Associations Now about a CEO who is faced with two senior staff who engage in open conflict in the office. She kindly asked me to do commentary for the case study. ...
Seeing the Truth
Lisa Junker (of Acronym) left a great comment on my last post about Assumptions and Complexity:Great post, Jamie! And great advice. It's something I've been thinking about lately myself, so I'd offer one addendum: Be awa ...
Assumptions and Complexity
Michelle Carter has an interesting post about being open minded versus closed minded. It emerged from a job description she saw that required candidates to be open minded (who, exactly, would ever claim they are closed m ...