Agility Is Not An Option
Maddie and I delivered an internal webinar on When Millennials Take Over to a very large, global organization last week. The organizers read the book in order to develop a set of interview questions that were integrated ...
Category: Truth
Engagement is Not About Being Happy
I was at a great session yesterday at the SXSW conference, moderated by William Tincup, on the subject of organizational culture. The official title was "Quantifying Workplace Happiness and Culture Fit," and the panelist ...
What Makes a Good Team?
It's not a random collection of your "best" people. We tend to think that putting the smartest, most capable people together on a team is the best decision, but some research I saw reported in the New York Times says oth ...
The Problem with Goals
Everyone knows that you have to set goals in order to be successful, right? There are data to back up that assertion. I don't remember the exact source now, but I remember hearing a study that saw a correlation with sign ...
New Year’s Resolution: Raise Your Standards
On the last day of 2014, I made the mistake of getting a prescription filled. I didn't intend to do it that day. That just happened to be the day I went to the doctor and he called it in to my local CVS. I showed up at t ...
Leadership 101: Confront What Is
There is a down side to this wonderful human brain that we all have in our heads, and that is that sometimes we can spend too much of our time living up there in our heads, and not down here in reality. This is particula ...
The Importance of Community
"Community" is a big word in my circles, particularly in this day and age of online communities. There seem to be a lot of people in organizations who fret about their need to "build" community for their members or custo ...
Trust Will Be Broken
You may not want to hear about this, but it is an absolute fact that sometimes you will trust people, and they will let you down. It has to happen. If it didn't happen, then trust would not really be an issue. As I heard ...
Are We Really Fooled by “Branding?”
I've always had a problem with branding. All this talk of a "brand promise" and a "relationship" the company has with me never resonated with me as a consumer, which is then all tied into advertisements--you know, those ...
If Reality Sucks, Then Change It
As I typed in the title of this blog post, I asked myself, "Why would I have the need to say that out loud?!" But I do. Because in organizations, many of us are miserable with the way things are, and instead of changi ...