When the pace of change goes through the roof, you will need new skills and new knowledge in order to adapt to the new reality. Providing those skills and knowledge, of course, is a big part of what I do, and since the i ...
I spoke last week at the American Cleaning Institute’s national conference, and the attendees were generally from large companies, many with a global footprint. I was presenting on the findings from our When Millennials ...
I started my career in the conflict resolution field, so conflict has always been on my radar, even as my work switched to workplace culture over the years. And while I may be that guy with the conflict hammer that thin ...
When we were creating the Workplace Genome culture assessment, I had an assumption that organizations with really small staff would tend not use it. I used to joke: Hey, if you’re only 19 employees, then instead of the c ...
So I gave myself the rare gift of time last week and read two business books: Ray Dalio’s Principles and Patty McCord’s Powerful. Dalio’s book is a #1 bestseller, and in full disclosure I didn’t read the whole thing ( ...
Here's the secret: Don't. You're welcome. ...
One reason so many conflicts become "stuck" is that we think the conflict is only about the ideas involved. We forget that it's really about two (or more) human beings in a relationship. So as we get into it, we dive str ...
There is a lot of pressure on Board of Directors. They come together for a very short amount of time and are expected to make informed decisions on some rather weighty and important topics, plus network with each other, ...
(I published this post originally on LinkedIn) I came across the first account (that I have found, anyway) of Zappos' emerging experiment with the internal management system of Holacracy. Journalist Aimee Groth wrote ...
There is a down side to this wonderful human brain that we all have in our heads, and that is that sometimes we can spend too much of our time living up there in our heads, and not down here in reality. This is particula ...
