I have to be honest here—I’m usually annoyed by economists. From my perspective, they tend to go overboard with logic and the notion that people are primarily driven by self-interest, because I think it strays just a lit ...
Nearly every organization we work with confronts an important question at some point in their culture journey: Should they strive for one, uniform culture? Or should they let multiple cultures develop inside the organiza ...
This is probably one of the biggest fears among leaders when it comes to culture change: what if we start making the change, and then the effort just fizzles out? After all, culture is something that is easy to ignore, s ...
When we give our consulting clients an overview of what should be included in their “Culture Playbook,” we offer up six possible sections of the playbook: Rituals and artifacts Stewardship Talent/HR Process ...
At the end of one of the phases of our culture consulting, we help clients create a “Culture Playbook.” It’s basically a list of things they will do inside their organization to either change or protect specific aspects ...
I’m working with several clients right now on the “Playbook” stage of our culture consulting work. This is the part where the rubber meets the road—where they have to develop a list of things they are going to propose to ...
I know that many leaders are losing sleep about low levels of employee engagement. So you think it would make sense to actively pursue engagement, right? I mean, who would want any disengaged employees? Okay, I agree: ...
Awesome cultures seem to be the exception, not the rule. That means most of us are on the outside, looking in—wishing that we had an awesome culture like Zappos, Netflix, or the organization next door that keeps making t ...
I always enjoyed the film Parenthood, from the late 1980s. Steve Martin played a guy who struggled with being the perfect parent (which is, of course, impossible). But there was a scene where Jason Robards, who played Ma ...
When organizations do work on their culture, they frequently want to rush to action. When we show them the results of our culture assessment, for example, it often leads immediately to a discussion about what should be d ...
