Shawn Lea wrote an interesting post over on the Acronym blog about the fact that managers overwhelmingly rate themselves as good managers, but their employees…not so much (92% versus 67%). One of the studies she quoted s ...
Great article in HBR this month about trust. Trust is a huge issue for me, and I see it all the time in organizations. It was “half” of an article I co-wrote for the Journal of Association Leadership a couple of years ag ...
There is an interesting article in Associations Now this month. It is particularly interesting to me because there is a lot in it that I strongly agree with, and other points that I pretty strongly disagree with. I rarel ...
The story about staff meetings reminded me that I wrote an article about staff meetings a while back that I forgot to post on my website. I wrote a piece titled "Reinventing Staff Meetings" as a resource for th ...
Here is another article from this month’s Forum magazine that mirrors one I wrote in the Always Done It That Way book and blog. This one is on staff meetings. Now, unlike the teambuilding article, I agree with many of th ...
There is a lot of content to comment about in this month’s Forum magazine (Association Forum of Chicagoland), and some of it is pushing my buttons. Particularly the article about teambuilding. The article argues that fu ...
HBR’s summer issue is about sales—not really the focus of my work. But there was a good one about stopping the “war” between the sales and marketing departments. I like this one, because even if your organization doesn’t ...
I’m posting a lot about generational differences on the Association Renewal Blog, particularly from the recent talk I heard by Arthur Brooks, who wrote the Smith Institute report on generational differences and associati ...
Pfeffer's column in Business 2.0 talks about the cost of turnover. The cost of recruiting, training, and adjusting to new employees is huge. So if you invest in keeping what you have, you can save money in the long run. ...
I found this interesting post on the signal v noise blog about trust. They had to choose a designer for a project they were working on, and it turns out the deciding factor among three talented designers was trust. Not p ...
