I am writing an article about re-thinking new employee orientation, and I came across something interesting at Zappos. I think everyone knows that Zappos and CEO Tony Hsieh (pronounced "shay" I am told) are frequently he ...
I am a fan of Netflix. I even stood by them when they tried to spin off the DVD business and pissed everybody off (okay, they didn't communciate well on that one, but I still like the strategic move). But now I love the ...
I received this question via Twitter last night: It's a good question. Decentralization certainly sounds like a structural issue, and that is a part of it. But I put more of it into culture. In Humanize, decentralizat ...
I'm now a huge fan of the movie Moneyball. I don't think it's cinematic genius necessarily, but it crystallizes some ideas for me that are central to my work, and central to what we're saying in Humanize. And it does it ...
Lesson of the week: we are way too focused on answers. I wrote about this years ago (I think that is my only post that includes a Rilke quote; worth reading...). It's deeply ingrained, going back to grade school for mos ...
The Corporate Culture Survival Guide: Sense and Nonsense About Culture Change by Edgar Schein Jossey-Bass, 1999 Clients often come to me knowing that something needs to change in order to achieve better performance, but ...
Maddie and I had a great conversation last night with Craig Honick, of Sector Intelligence, about the topic of culture. As a researcher, Craig has expertise on identifying and telling the story of culture in organization ...
I love to think and write about organizational culture, but every time I dig really deeply into it, I am reminded that the primary source for understanding organizational culture has to be Edgar Schein, His book, the Cor ...
I had a great time on Wednesday speaking to the Virginia Association of Realtors Leadership conference on the topic of building trust between members and the board. One of the first papers I ever had published was on tru ...
Peter Senge wrote the Fifth Discipline twenty years ago, but it's a book with amazing staying power. If you haven't read it, you should. The big lesson in the book, for which Senge is still known, is systems thin ...
