Humanize is now available as an audio book on audible.com, and we've got five copies to give away! But instead of just giving 5 copies to the first five commenters, I thought I'd make it a bit more interesting. I want to ...
For this edition of the Friday quote, I'm pointing you to an excellent blog post by Danny Brown, in which he suggests that we think a bit more about the new term, "social business." He argues that the popular definitions ...
"Customer-centric" is a full-on buzzword these days, but it is in obvious extension of the big-picture social media trend we've been watching for several years now, where power is shifting away from the company and towar ...
In my keynote speeches, I'm frequently telling the audience that you don't have to take a radical approach to the changes I'm advocating. Yes, I think we need more transparency, but that doesn't mean you need to share ev ...
That is perhaps my favorite single quote in all of Humanize. It was a one-sentence paragraph in Chapter 3 (p. 34): "There is just one problem. Best practices are evil." To be honest, I think most people skip over the pag ...
Get a copy of IBM's recent report on research they did with CEOs (hat tip to SmartBrief for pointing me there). I promise to do some more specific blog posts about it, because it has some important material in there, but ...
In Monday's post, I reflected about the ASAE Annual Meeting and how some of the sub-communities seemed to be operating in separate circles. My underlying concern in that post is that we're eliminating a critical componen ...
IBM is a leader in social business, and I like how their latest report frames the opportunities for companies who want to go in this direction. Based on their research, companies that are doing this are using social busi ...
I had the great honor this week to present with Robert Barnes of Fitness Australia this week at the ASAE Annual Meeting in Atlanta, GA. We talked about the work both he and I have done to strengthen the culture at his or ...
That's what Robert Barnes did. Rob's the General Manager at Fitness Australia (and my one and only Guest Poster here on this blog so far!), and he and I will be speaking this weekend at ASAE's Annual Meeting in Atlanta, ...
