Normally, as a speaker, the spring is a very busy season for me, with lots of travel for conferences and events. But there is very little, as you all well know, that is “normal” right now. Not only is everyone postponing ...
I have a couple of keynotes at HR conferences coming up in September, and I am thinking about drawing some attention in those talks to a relatively new term in HR: Culture Operations, or Culture Ops. If you’re outside of ...
When we were creating the Workplace Genome culture assessment, I had an assumption that organizations with really small staff would tend not use it. I used to joke: Hey, if you’re only 19 employees, then instead of the c ...
So I gave myself the rare gift of time last week and read two business books: Ray Dalio’s Principles and Patty McCord’s Powerful. Dalio’s book is a #1 bestseller, and in full disclosure I didn’t read the whole thing ( ...
I’ve been searching the web for a good definition of employee engagement, and I have to say, I’m disappointed. There are a LOT out there, though I think that is fine. It doesn’t need to be oversimplified into a single de ...
I know that many leaders are losing sleep about low levels of employee engagement. So you think it would make sense to actively pursue engagement, right? I mean, who would want any disengaged employees? Okay, I agree: ...
I’ve noticed an interesting pattern in some of the Workplace Genome data of some of my consulting clients lately: Middle managers experience culture as less futurist than BOTH the people above them in the hierarchy, a ...
With all the talk of "big data," I'm always amazed at the opportunities we squander to work with small data. I was working with a client recently that has a really strong culture. They've been working very hard at it ...
I know that's a blanket statement, and heck, I don't even actually know what system YOU are using, right? But this is one of the areas in organizations where everyone does it the way everyone else does it, DESPITE signif ...
I spoke this week at the Direct Marketing Association's annual meeting--twice actually: I did a "book club" session on When Millennials Take Over, and then I had a concurrent session on "What the Experienced Marketer Can ...
